This privacy policy (the "Privacy Policy"), is intended to inform you clearly and precisely about the treatment of personal information collected by TIKO REAL ESTATE TECHNOLOGIES, S.L. ("TIKO") Through the website hosted under the domain name (the "Website") and forms part, together with the Cookies Policy, of the Terms and Conditions of use of the Website.

This Privacy Policy is only applicable to the Website, understanding as such all the pages and subpages included in it, as well as to the folground floor-up telephone calls, which may be recorded for security and accreditation reasons in case they arise discrepancies, and the interested party may, if any personal information is provided, expressly oppose said treatment, in which case the call may not be recorded.


Who is Responsible for the Treatment of your personal information?


Registered office: Paseo de la Castellana, 113, 28046, Madrid.

C.I.F nº: B-87.925.947

Email: [email protected]

Telephone number:919 032 040


For what purpose do we process your personal information?

At TIKO we treat the information provided by the interested parties in order to manage relationships with users of the Website and, where appropriate, in order to provide services or comply with the existing contractual relationships between users and TIKO.

In order to be able to offer you products and services in accordance with your interests, we will prepare a “commercial profile”, using the information provided. In case we realize a purchase offer on your home, once you accept it, we can also analyze its economic solvency, with the aim of assessing the suitability and risk of the operation. No automated decisions will be made based on said profile.

How long will we keep your information?

The personal information provided will be kept as long as its deletion is not requested by the user.

In any case, the information will not be kept longer than necessary for the purposes described above, without prejudice to the conservation that is necessary for the formulation, exercise or defense of potential claims and / or whenever permitted by applicable legislation.


What is the legitimacy for the processing of your information?

The legal basis for data processing is the consent of the user provided by accepting the data processing clause and the legitimate Tiko interest in assessing the suitability and risk of each operation.

In the forms on the Website, it will be necessary for the user to fill in the fields marked “mandatory”. If all the personal information required by TIKO are not provided, it could imply an incomplete attention to the requested request or, where appropriate, the impossibility of accessing the services for which the personal information is requested.

The user must communicate to TIKO their current personal information so that the information contained in their files is updated and without errors.

The user has the right to revoke their consent at any time without retroactively affecting the processing of personal information carried out up to that moment.


To which recipients will your information be communicated?

Any data communication that we make will always be respecting your rights and compliance with data protection regulations. In this sense, we will only communicate your data to service providers that help us carry out our activity, for example, research and risk analysis companies, and, in those cases in which it is necessary to comply with our legal obligations, the data The public authorities and the security forces and bodies of the State may be communicated.


What are your rights when you provide us with your personal information?

Any user has the right to obtain confirmation about whether TIKO is treating personal information that concerns them or not.

The user can exercise their right of access to personal information, as well as request the rectification of inaccurate information or, where appropriate, request its deletion when the information is no longer necessary for the purposes that were collected.

The user may request the limitation of the treatment, in which case they will only be kept by TIKO for the exercise or defense of claims.

The user will have the right to oppose the treatment, in which case TIKO will stop treating the information in the way that the user indicates, unless for legitimate reasons or the exercise or defense of possible claims should continue to be treated.

The user may exercise the rights referred to above, under the terms provided in current legislation, at the registered office of TIKO or request it by email to [email protected].

In the event that you do not obtain a satisfactory answer and wish to make a claim or obtain more information regarding any of these rights, you can contact the Spanish Agency for Data Protection ( - C / Jorge Juan, 6 from Madrid).


What security measures we have implemented?

TIKO guarantees having adopted the legally required security levels of protection of personal information, according to the type of information collected and has installed all the means and measures of a technical, personal and organizational nature to guarantee the confidentiality, integrity and quality of the information , as well as to avoid the loss, misuse, alteration, unauthorized access and theft of the personal information provided.


What security measures we have implemented?

The Website uses cookies in order to provide certain services and functions, as well as to help users improve their online experience. You can find more information about this in our Cookies Policy.

Updated May 2021.